Taking Care in the Pandemic

In line with guidance from Public Health England and the British Acupuncture Council - and alongside the friendly and warm atmosphere that people love - the following social distancing and enhanced hygiene measures are in place to ensure a clean and safe environment for everyone.

First appointments

Your initial consultation will take place by phone.

Pre-appointment screening

I will email you a day or two before your appointment to check if you have been in contact with a case of covid-19 or are experiencing any symptoms.


Payment by bank transfer is ideal.

Cleaning & ventilation

The clinic will be thoroughly cleaned for your arrival. Half an hour will be allowed between every appointment to ventilate the space and disinfect the clinic equipment and touch points such as door handles, banister rails, toilet flush etc.

Hand washing

I will wash or sanitise my hands before and after your treatment, before and after needling and before any physical contact with you. Hand sanitiser is available for your use when you arrive and on leaving the building.

Soft  furnishings

Pillow cases, couch covers etc. have been replaced with wipe clean or disposable items. Towels are single use and washed at 60 degrees. Sorry I can’t supply some items.

Please bring your own:

  • Blanket or light shawl or to keep you warm during your treatment

  • Drinking water


You are no longer required by law to wear a face covering when entering the clinic although they are still recommended to help minimise the spread. I will continue to wear a mask while treating you and a face shield when examining your tongue.

After your appointment

If you develop Covid-19 symptoms or have a confirmed diagnosis of Covid-19 within 48 hours of receiving treatment, please inform me, Sally Lancaster, right away.

Get in touch at This email address is being protected from spambots. You need JavaScript enabled to view it.